Confident Communication - Public Sector
'How confident communication can help create cultural change'
Do people hear what you really say? Assumptive communication is one of the key causes of misunderstandings. Yet clear and consistent communication is key to successful business transformation programmes; the government's drive to increase efficiency and effectiveness is no exception.
Learn how good communications techniques help influence internal/external relationships and expectation management. Hear how one government organisation learned to:
- Communicate with passion and enthusiasm
- Use confident communication for personal influence in the workplace
- Use good communication techniques to help teams work together more effectively
