How to Fill Your Capability Gap

'Transforming your capacity to deliver - How to fill your capability gap'

The TSOC seminar series brought senior Department and Agency decision-makers opportunities to discuss how to achieve time-critical efficiency targets. Guest speakers at this inaugural event were: John Barker, Director of the Talent Directorate at the Cabinet Office; Michael Herron, Director of the Business Delivery Services Directorate at the Department for Transport; Nancy Braithwaite, Deputy Director, Performance Capability Review Team, Prime Minister's Delivery Unit, Cabinet Office; and George McInulty, Service Director, London Underground.

Moderators were:

Fiona Driscoll, HM Treasury Public Services Productivity Panel - a respected public sector strategist and advisor to Ministers and senior public servants across the UK.

Lyn Bicker, Managing Director, TSO Consulting - an experienced organisational development consultant, business strategist and boardroom facilitator.

Seminar details:

'Transforming your capacity to deliver'

As a result of TSOC's long experience in providing people and organisation development to government Departments and Agencies, we are acutely alert to the challenges before Whitehall. Aware of an increasing current of concern about capacity to deliver government efficiency targets, we decided to hold this seminar.

Have you the capacity to deliver government efficiency targets? Will you retain the necessary capability to support continuous improvement and drive up performance?

How will the comprehensive spending review 2007 affect your organisation? Withdrawing services or lowering quality standards to meet efficiency targets will not be acceptable; who can help you achieve your efficiency agenda while improving customer service?

As a finger on the pulse of the demands and drivers created by the requirement for improved economy, efficiency and effectiveness, this seminar brought the opportunity to:

Meet some of the people shaping the business transformation of government
Listen to them for the latest information on critical elements, such as the Senior Talent Review and the Capability Review programme
Ask the questions that matter to you and your department; and question answers in a safe environment
Hear how a large, complex public transport organisation has successfully addressed similar challenges
Better understand how to identify capability gaps, how to address them, and how to fill them

For more information on what was discussed at the seminar, click to download the output pdf (744kb). For additional information, or to hear about our other seminars, please contact Cathy Collins on 01227 455415 or by email at